Telenet

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Advantages of a shake

The whole family can simultaneously enjoy:
  • Digital TV in HD
  • Free phone calls with FreePhone Europe
Economical

You pay less by combining services.

Easy & transparent

One activation, one installation and only one invoice.

Digital TV (including rental of HD digicorder)

  • High Definition picture quality
  • Over 200 hours recording on built-in hard disk
  • Wide range of channels
  • You can continue to enjoy analogue TV on the other TV sets in your home

Digital TV from Telenet that is...

Razor Sharp images, crystal clear sound

Digital television with even higher picture and sound quality. So you can enjoy better sound, more colour, more contrast and up to five times more detail.

Find out more

Films, series and programmes on demand in the TV on demand

TV on demand: watch what you want, whenever you want. Do you want to decide when to watch a specific programme or film? You can, with Telenet Digital TV’s TV on demand

Find out more

Live pause, record and rewind options

With Telenet Digital TV you can pause live programmes and rewind programmes that you have viewed. You can record a programme by simply pushing one button and your recording is immediately stored digitally on a hard disk.

Find out more

More than 75 TV channels...

With Telenet digital TV you can watch all your favourite channels and many more! Because our basic offer includes more than 75 TV channels and 36 radio and music stations.

...a lot of which are in HD

In addition to the normal TV channels in the basic offer, you can also watch lots of your favourite programmes in HD.

Find out more

Watch TV in 3D

You can find a taste of real 3D on the Telenet 3D demo channel. You can now also find 3D films for 3D television in 'TV on demand'.

Find out more

Extensive TV guide

Do you want to know what’s on TV? Then forget about your newspaper or TV guide. The Telenet Digital TV guide lists the programmes for all channels on your screen two weeks in advance. So convenient!

Find out more

2nd TV: Double digital viewing pleasure for only € 99

tip Do you already have digital TV from Telenet but would you like to watch digital TV on an additional TV set? Buy your HD Digibox now and only pay the purchase price. You can install your HD Digibox all by yourself and activate without any further costs.

After your (online) order you will receive an email from the moment that you can pick up your Digibox in a Telenet Center nearby. Installing your HD Digibox is very easy thanks to the practical instructions in the Self Starter Box. While ordering online, the free activation will only appear in your basket when you’re on the “options and services" page. So only after you have confirmed that you already have Telenet's digital television.

Suggestions for digital TV

We think it is important that you can watch the programmes which interest you the most. That’s why from now on, your get personalised suggestions via your TV-theek for films and series. We base these suggestions on your viewing behaviour and on assessments from yourself and others. You inspire us, and we inspire you…

Share your recordings

In order to make your TV experience even cleverer and life-enhancing, Telenet is launching ‘Share you recordings’. It is now possible to watch material you record on you HD Digicorder on any other HD Digibox/Digicorder with other people in your home. You can also put the recordings on your HD Digibox on pause, fast forward or rewind etc.


What you need

  1. Cable TV from Telenet
    In order to enjoy Telenet’s digital TV, you must have a cable TV connection (or a cable TV subscription). Still don’t have one? We can immediately arrange for it when you order online. Check out the price of a cable subscription in your area.
    With your cable TV subscription you can connect 4 TV sets anyway without any additional cost. Do you have no cable connection at your installation address? We can arrange that for you when you order (online). A cable connection will cost you € 50. For more information, please refer to our cable brochure.
  2. A television set
    You can enjoy digital TV from Telenet on your existing TV set.
    If you want to enjoy optimum HD picture quality you will need a Full HD or HD-ready TV set and an HDMI cable. (Still no HDMI cable? Buy one from your installer or from your Telenet dealer).
  3. An HD Digibox or an HD Digicorder
    You can watch digital television at your ease with an HD Digibox or HD Digicorder.
    tip Do you already have digital TV from Telenet but would you like to watch digital TV on an additional TV set? Buy your HD Digibox now and only pay the purchase price. You can install your HD Digibox all by yourself and activate without any further costs.

Included advantages of digital TV with an HD Digicorder

  • Pause and rewind live TV programmes
  • High Definition image quality and digital sound
  • Ability to record two programmes at the same time and watch a (third) recording (also in HD)
  • Over 200 hours recording on a built-in hard disk
  • A standard package that includes more than 75 TV channels and 36 radio and music channels
  • Access to several free HD channels in HD Start
  • Handy TV guide listing the programme for the coming two weeks
  • Hundreds of films and TV programmes on demand (prices from €0.50)
  • Watch the news and weather forecasts for free when it suits you
  • The red button: quizzes, play along with game shows, etc.
  • Program the Digicorder to record a whole TV series
  • Can be connected to a standard TV or an HD TV
  • Send and receive e-mail via your television set
  • Parental control: determine which channels your children are allowed to see
  • Ready for 3D television
  • Opportunity to subscribe to extra channel packages: film, sports, children, music, documentaries, French-language… there is something for everyone.

Find out more

Options

You can include the following while ordering (online)
HD XL € 10,80
PRIME Film € 21,55
Sporting Telenet from € 16,15
Prime Film & Sporting Telenet from € 29,12
Plus pakket € 13,99
VRT net gemist € 5,95
Music choice € 5,35
Be Premium € 39,99
Option FR € 5,35
Xpassion € 16,15

FreePhone Europe

  • Unlimited ** calls to fixed lines in Belgium
  • Call mobile numbers for free in Belgium. 1000 minutes ** every month. (with the free option FreePhone Mobile)
  • 2000 minutes of free calls per month to landline numbers to European countries and to Morocco (Maroc Telecom) and Turkey** ***
  • Inexpensive options to call all day
  • Keep your present telephone number free of charge.
** In Belgium
- On weekdays between 4:00 p.m. and 8:00 a.m.
- During the weekend and on holidays

*** To 38 countries
- 27 European Union member states: Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and the United Kingdom
- 9 other non-EU European states: Andorra, Gibraltar, Iceland, Liechtenstein, Monaco, Norway, the Pharaoh Islands, San Marino and Switzerland
- Turkey and Morocco (Maroc Telecom numbers with the following prefixes: 522, 523, 524, 528, 535, 536, 537, 539)

Telenet FreePhone Europe: for residential use only

Your telephone line includes at lot!

Keep your current phone number
Switch to Telenet and keep your present telephone number free of charge. Request number portability when you place your order (also online).
Gratis
3-way calling
Make phone calls with two people simultaneously, locally or nationally..
Gratis
Caller ID
Heard the phone ring but just too late? Dial freephone 1919 to hear the phone number of your last inbound call.
Gratis
Call blocking
If you want, Telenet can bar calls to special 077/090x numbers (like games, televoting, erotic services), international numbers and/or mobile numbers.
Gratis

Do you make lots of calls to mobile numbers?

Optie FreePhone Mobile
Call mobile numbers free in Belgium between 4pm and 8am for 1000 minutes every month (only with FreePhone Europe).
Gratis
Optie FreePhone Mobile 24
Call mobile numbers in Belgium 24/7 for up to 1000 minutes every month (only with FreePhone Europe).
€10 per month

Do you make lots of calls to landline numbers?

Option 24 Belgium
Make unlimited calls 24/7 to landline numbers in Belgium.
€5 per month
Option 24 Europe
Call landline numbers 24/7 in Belgium and Europe (including Morocco and Turkey) for up to 2000 minutes every month (only with FreePhone Europe).
€10 per month

Make the most of your telephone line!

Top-Line gives you 4 easy options:
€4,5 per month
Telenet Messaging Service
Phone calls you simply can't miss? Your answer is the Telenet Messaging Service, an answering machine without a machine, but with your very own personal greeting.
Caller ID
If you want to know the caller's name and number, Caller ID will show the details on your handset's display.
Call Waiting Signal
You're on the phone and somebody is trying to reach you. An audible signal will tell you that another call is waitingl You can answer the call immediately, talk to both callers in turn or divert the second call to the Telenet Messaging Service.
Call Diversion
Divert your inbound calls to the number where you are reachable, nationally and internationally!
Already got Telenet’s FreePhone Europe?
  • To use this service or option, you need FreePhone Europe. You can get it when placing your order (also online).
Already got Telenet’s FreePhone Europe?
  • To use this service or option, you need FreePhone Europe. You can get it when placing your order (also online).
Already got Telenet’s FreePhone Europe?
  • To use this service or option, you need FreePhone Europe. You can get it when placing your order (also online).

Promos et conditions

Digital TV + Telephony

Promotional offer: free Comfort installation (a €75 value) with a Shake that includes Telenet Digital TV and Telenet Telephony

  • through 31/05/2012
  • for new Telenet customers who opt for a Shake with Telenet Digital TV and Telenet Telephony
  • for current Telenet customers who opt for a Shake with Telenet Digital TV and Telenet Telephony, in which Telenet Digital TV is new as part of the Shake
  • with an annual subscription
  • for digital TV from Telenet you require a cable subscription (not included). Don't have that yet? We will make the necessary arrangements when you place your online order. Check the price of a cable subscription in your region
More info

Promotional offer: online discount: €20 discount on an order for a new service (Telenet Internet, Digital TV, Telenet landline telephony) via the Telenet website

  • through 31/05/2012
  • for new Telenet customers on an order placed via the Telenet website for Telenet Internet, Digital TV, Telenet landline telephony
  • for current Telenet customers on an order placed via the Telenet website for Telenet Internet, Digital TV, Telenet landline telephony as a new service
  • for digital TV from Telenet you require a cable subscription (not included). Don't have that yet? We will make the necessary arrangements when you place your online order. Check the price of a cable subscription in your region

Extra info for this promotional offer: the ‘€20 discount’ that is mentioned will be split over two bills (2 x €10). If a bill is for less than €10, only the billed amount will be credited. The difference will not be transferred back to the customer's bank account, nor will it be credited on a future bill.


Non recurrent costs

Do you want to become a Telenet customer? Or are you already, but you want a different internet, digital TV or telephone subscription? We want to be as transparent as possible. Read everything you need to know here.

1

Joining Telenet: activation on our network

  • Do you already have internet, telephony or digital TV from Telenet? Then you don't pay any additional activation fees.
  • Not yet a Telenet customer? Then you pay a one-time fee of €50 for activation on our network.

More info

2

Installation: Do-it-yourself or leave it to Telenet?

Would you like to install your Telenet services yourself, or would you rather leave it to Telenet? Make your choice while placing your order (even if you do so online).
  • When you install your services yourself, there is obviously no charge.
  • Will our installer come to your location to perform the installation? Then it will cost between €75 and €99, depending on the type of installation.

More info

3

Want a different internet, digital TV or telephone subscription?

You can always change your subscription type.

  • Only if you require a new modem do you pay a one-time fee of €75.
  • Want to exchange your Digibox or Digicorder? Then you pay a one-time fee of €75 for your new decoder.
Your choice
Monthly cost:
Cable TV (postcode
Total
Non recurrent costs:
Installation fee more info
€ 0
Promo: Free installation voorwaarden
Activation more info
€ 50
Free activation for customers who do already have internet, telephony or digital TV from Telenet
Online discount
€ -20
Promo: online €20 extra discount voorwaarden
Total
€ 30


Already a Telenet customer?

Already a Telenet customer?

Then just select the product you want to add or the combination of products you want to have and we'll do the rest.

So you certainly won't be paying double!

Close

Special offer: free Comfort Installation - a 75€ value - on the Basic Shake, Fibernet Shake or Fibernet XL Shake

  • through 31/05/2012
  • for new Telenet customers who opt for a Basic Shake, Fibernet Shake or Fibernet XL Shake with 3 services
  • for current Telenet customers who opt for a Basic Shake, Fibernet Shake or Fibernet XL Shake, in which Telenet Digital TV is new as part of the Shake
  • with an annual subscription
  • for digital TV from Telenet you require a cable subscription (not included). Don't have that yet? We will make the necessary arrangements when you place your online order. Check the price of a cable subscription in your region
More info

Promotional offer: online discount: €20 discount on an order for a new service (Telenet Internet, Digital TV, Telenet landline telephony) via the Telenet website

  • through 31/05/2012
  • for new Telenet customers on an order placed via the Telenet website for Telenet Internet, Digital TV, Telenet landline telephony
  • for current Telenet customers on an order placed via the Telenet website for Telenet Internet, Digital TV, Telenet landline telephony as a new service
  • for digital TV from Telenet you require a cable subscription (not included). Don't have that yet? We will make the necessary arrangements when you place your online order. Check the price of a cable subscription in your region

Extra info for this promotional offer: the ‘€20 discount’ that is mentioned will be split over two bills (2 x €10). If a bill is for less than €10, only the billed amount will be credited. The difference will not be transferred back to the customer's bank account, nor will it be credited on a future bill.

Special offer: free activation on the Fibernet Shake or Fibernet XL Shake

  • through 31/05/2012
  • for new Telenet customers who opt for a Fibernet Shake or Fibernet XL Shake with 3 services ( Fibernet, FreePhone Europe and digital TV with HD Digicorder)
  • for current Telenet customers who opt for a Fibernet Shake or Fibernet XL Shake, in which there is a new service as part of the Shake
  • with an annual subscription
  • for digital TV from Telenet you require a cable subscription (not included). Don't have that yet? We will make the necessary arrangements when you place your online order. Check the price of a cable subscription in your region
More info

Prime Film

PRIME Film is the cream of the crop for the movie lover. You actually get more than 6 movie channels (1 of which in HD quality) and 1 à la carte channel. The latest blockbusters, the best action films, the greatest masterpieces... PRIME Film has it all.


Did you miss a blockbuster on PRIME? Then all you need is PRIME Film à la carte. You have the option to choose your viewing time.

Sporting Telenet

Sporting Telenet stands for the best Belgian football! 9 sports channels bringing the sports action to your living room (2 of which in HD quality). Moreover, you get free access to PRIME Sport à la carte, as much sports on demand to your heart's content. All this available 24 hours per day, 7 days a week uninterrupted, in digital image and sound quality.


Did you miss that phenomenal goal by Dembele or would you like to watch all the goals in the European top leagues once again? Then all you need is Sporting Telenet à la carte.

PRIME Film & Sporting Telenet

Everything of PRIME Film and Sporting Telenet at an affordable price.


Missed a great movie or a goal by Dembele? Or would you like to watch all the goals in the European top leagues once again? Then what you need is PRIME and Sporting Telenet à la carte.

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