Third party services

Third-party services are services via SMS (text messages), MMS (multimedia messages) or special numbers. They are offered by external parties and are therefore listed separately on the invoice.

A few examples

• mobile phone games
• news bulletins / sports results on your mobile
• receiving weather report via a text message
• downloading ringtones

Do you have a question about third-party services shown on your invoice?

• You can address them to the service provider
• Look up a provider's contact number.

What do third-party services cost?

The providers of the service determine the price of a sent or received SMS/MMS, not Telenet.

The price of a premium SMS or MMS (special messages) can be higher than those of a standard SMS or MMS (can cost up to €4).

Third-party services are listed separately on your invoice. In other words, you pay via your Telenet invoice and Telenet passes the payment on to the service provider.

Please address questions concerning the billing of third-party services to the provider of the service.

code of conduct for use of multimedia services by third parties.

If you would like a separate invoice for third-party services in addition to your Telenet invoice, you can contact the provider of the service.

Look up a provider's contact number .

By definition, third-party services are offered by external parties. Do you have a question about the service or the billing for the service? You can address them to the service provider.

Look up a provider's contact number.