Telenet Incentive Plan
One of the most tax-effective company benefits that rewards your employees.
If the Telenet Incentive Plan costs you €315 net, your employee will enjoy a net yield of €503,5. Pro rata and depending on your specific situation, this is one of the most tax-effective forms of remuneration, compared with other types of tax-friendly compensation types such as meal vouchers and a company car.

Benefits
- Flexible
- As employer you define the contribution (between 20 and 60 euros VAT incl. per month), possibly supplemented by a contribution towards the installation costs or usage costs. Employer contribution is not applicable on TV services.
Your employees are free to upgrade their telecom package: Internet, telephony calls and/or digital television. Under the relevant legislation internet must always be included in the package. - HR instrument
- Your employee will see the (financial) benefit of the Telenet Incentive Plan every month. It is a persuasive instrument to keep or to attract a talented workforce.
- Optimization of pay
- For your employee this is the form of payment with the top fiscal performance. The taxable benefit in kind for providing free internet connection and usage has been fixed at 60 euros per year.
For you, a Telenet Incentive Plan is 100% tax deductible. Social security contributions are only due on the taxable benefit of 60 euro per year. - Easy to use
- Management of the Telenet Incentive Plan is effected via a user-friendly webtool. This keeps your administration down to a minimum.
How it works
You define towards which services you will contribute. You set your monthly contribution amount.
- Internet & Telephony
- Installation
- Usage
Your contribution is deducted each month from the total amount of your employees' bill. The amount is clearly stated on your monthly bill. You may also define a different plan for a specific type of employee.
Your employee selects the Fibernet Shake (with Internet, telephony and digital TV) for € 56,5 (incl. VAT).
You contribute 37,75€ incl VAT towards the costs for the Internet and telephone subscription.*
| Shake | Normal price | Shake discount | Employer contrib. | Total employee | Total employer |
|---|---|---|---|---|---|
| Fibernet | € 46,25 | € 37,75 | € 10,55 | € 37,75 | |
| FreePhone Europe | € 20,50 | € 18,45 | |||
| Rent HD Digicorder | € 8,20 | - | € 8,20 | € 0,00 |
| Price | Promo installation | Employer contrib. | Total | Total | |
|---|---|---|---|---|---|
| Installation | € 125,00 | € 0,00 ** | € 0,00 | € 125,00 | € 125,00 |
| € 143,75 | € 37,75 | |
* The Telenet Incentive Plan contribution does not apply to television-related products and services.
** Promo depends on the exisiting promo's for the residential products when subscribing.
Prices VAT incl.
Your employee selects the Fibernet Shake (with Internet, telephony and digital TV) for € 56,5 (incl. VAT).
You contribute 37,75€ incl VAT towards the costs for the Internet and telephone subscription, as well as € 125, incl. VAT, for the installation costs.*
| Shake | Normal price | Shake discount | Employer contrib. | Total employee | Total employer |
|---|---|---|---|---|---|
| Fibernet | € 46,25 | € 37,75 | € 10,55 | € 37,75 | |
| FreePhone Europe | € 20,50 | € 18,45 | |||
| Rent HD Digicorder | € 8,20 | - | € 8,20 | € 0,00 |
| Price | Promo installation | Employer contrib. | Total | Total | |
|---|---|---|---|---|---|
| Installation | € 125,00 | € 0,00 ** | € 125,00 | € 0,00 | € 125,00 |
| € 18,75 | € 162,75 | |
* The Telenet Incentive Plan contribution does not apply to television-related products and services.
** Promo depends on the exisiting promo's for the residential products when subscribing.
Prices VAT incl.
Telenet products
1. Which Telenet products can be used in combination with the Telenet Incentive Plan?
2. For which one-off costs the employer can make contributions?
An example:
Employer X decides to pay a contribution of 100 euros towards the one-off (non-recurrent) costs. Employee Y orders an Internet line and, after deduction of the installation promo, still has to pay 60 euros for the one-off costs. That 60 euros will be paid by Employer X, and a credit of 40 euros will still be open to Employee Y for one-off costs. If Employee Y moves house a few months later and runs up 50 euros of one-off costs, Employer X will contribute the 40 euros (remaining credit) towards the Employee's bill.
Promotions and discounts
3. Can an employer's contribution be combined with other employees' benefits?
4. Which installation discounts are applicable?
A new Telenet user will enjoy the current Telenet residential installation promos.
This also means that different installation promos may be applicable, depending on the date when the employee arranges for his/her product to be installed.
5. Is a current installation discount also applied when a customer moves house?
Processes
6. How can an employer order the Telenet Incentive Plan product?
Besides the Service Agreement and the tripartite contract between Telenet for Business, the employer and the employee, the employer completes a separate order form for each plan. Besides the customer details, the sorts of contribution which will be used in the plan shall be mentioned. Contributions are possible for three sorts of costs: one-off, subscription and usage costs.
A personalized web tool will be activated for each Telenet Incentive Plan. Among other things, this includes a tripartite contract consisting of the terms and conditions that Telenet imposes on employee in the framework of a Telenet Incentive Plan. The employer is free to add terms and conditions of his own to this tripartite contract.
7. Employer: entering employees
Employees are entered in the system using the personalized web tool in the following manner: the employer introduces the following details for each employee: surname, first name, e-mail address, identification number (e.g. personnel number), agreed contribution plan and language.
This may be done individually per employee or by mass upload (XLS file).
After uploading an employee the system sends an e-mail to each individual e-mail address entered by the employer.
This e-mail message contains a hyperlink to the web tool, where the employee must accept the terms and conditions of the plan.
8. Employee: accepting the plan
After the employer has uploaded an employee as candidate for the contribution plan, a personalized e-mail is sent to that employee. This message contains a hyperlink with which the individual employee can log in on the webtool.
The tripartite contract is shown on the webtool and the employee must give express agreement with the terms and conditions.
The employee will be asked whether or not he or she is an existing Telenet customer.
There are four possibilities:
- the employer does not have an account number and is therefore not yet a Telenet customer => the employee receives a unique registration key with which he/she can place orders for products via internet or the residential phone Helpdesk. The employer's contribution is applied on his/her first monthly Telenet statement.
- the declared account number is an existing Telenet account number => the system will automatically ensure that the employer's contribution is applied to the appropriate account number. This contribution is applied from the first following monthly Telenet statement.
- the declared account number is an existing Telenet account number for analogue TV services => Telenet Incentive Plan contributions are applied only to an account number for internet/telephone (for which a monthly statement was sent out). In this case the employee will be asked to order other services from Telenet. Here too, the employee calls the residential Helpdesk and the contribution(s) are applied to the first monthly statementon the basis of a unique registration key.
- the declared account number is incorrect or unknown => the employee is probably not a Telenet customer. The employee is given a unique registration key with which he/she can phone the residential Helpdesk and place orders for products. The employer's contribution is applied to his/her first monthly statement.
Billing
9. When is an employee included on the employer's bill?
After each employee has confirmed his/her registration via the webtool, the employer's contribution will be applied to the employee's first next bill.
The contribution for the specific employee is stated on the employer's next statement.
Every Telenet customer is always billed for the expired period for usage costs and for the coming period for the subscription costs.
The contributions per employee are stated on the employer's bill for the following period for the subscription costs and for the previous period for the usage costs (if applicable).
10. When and in what way is the employer's contribution applied to an employee's statement?
Each residential Telenet customer is always billed for the expired period for the utilization costs and for the following period for the subscription costs
When a Telenet Incentive Plan is activated during a given period, the employee will benefit from the employer's contribution on the first next statement.
This employer's contribution is therefore applicable for the following period for the subscription costs and for the expired period for the utilization costs (if applicable).
In other words, no pro rata settlements are made.
11. Can an employee migrate an existing connection that is not billed in his/her name, e.g., the line is in the name of his/her wife/husband?
12. Is there an administrative cost for the transfer of existing Telenet users?
13. Is there any impact on the e-mail address, passwords, invoice date, etc. in the transfer of existing Telenet users?
14. Does transfer of existing connections involve new contracts? Does a one-year obligation apply again in this case?
15. Can you provide a private takeover in favor of the employee via a request for cancellation? Can that be arranged free of charge?
Contractual and tax law aspects
16. What is the contractual relation between Telenet and the employee and between Telenet and the employer?
The Employee is contractually bound under the general residential terms and conditions. The Employer signs a contract with Telenet for Business. Additional specific terms and conditions are described in a tripartite contract accepted by all concerned Parties.
The main terms and conditions of this tripartite contract are:
- transfer of the basic Internet subscription from the employee to the employer (if applicable under private PC legislation),
- statement of the employer's contribution(s) and the way in which these are applied,
- application of the employer's contribution(s) without pro rata settlements (on registration and signing out of the employee),
- possible specific terms and conditions that the employer imposes on the employees,
- use of the webtool.
17. Can the Telenet Incentive Plan product be used in a Private PC plan?
18. Which tax law aspects apply if the employer decides to introduce the Telenet Incentive Plan?
The costs that are defrayed by the employer in connection with the full
If a company makes a Telenet service available to its employees, it generally also allows its use for private purposes. The benefit that results from the private use of the Telenet service represents a benefit in kind and is therefore subject to income tax and social security contributions.
The Federal Government has introduced a financial stimulus to encourage more Belgian employees to work with computers. The Telenet Incentive Plan follows the rules of "putting at the disposition" of an Internet subscription and connection.
The benefit that results from the private use of the Telenet service represents a benefit in kind and is therefore subject to income tax and social security contributions. For the internet connection and subscription, this has been fixed at a lump sum amount of 60 euro per year. The amount of this benefit is reduced by the employee's contribution (if any).
There are two possible scenarios:
- If the employee pays no contribution to the employer for the private use of the internet connection, the employer and the employee will pay national social security contributions on 60 euro. The employee will be taxed on the benefit in kind of 60 euro per year, after deduction of national social security contributions. The amount of non-deductible VAT for the employer will be 10,41 euro per employee and per year.
- If the employee pays a contribution of minimum 60 euro per year to the employer, no national social security contributions needs to be paid by the employer nor by the employee. The benefit in kind subject to income tax is then also reduced to nil. The employer needs to declare on a yearly basis per employee an amount of 10,41 euro inclusive VAT and the VAT paid for the contribution of the internet line will be fully deductible according to the normal VAT deduction rules applicable for the employer.
If the employee pays a contribution of less than 60 euro per year to the employer (eg 1 euro per month), the benefit in kind subject to social security and income tax is limited to the remainder amount (i.c. 48 euro per year).


